Implementing Change

Introduction: competency 3D

As leader in three specific areas, I have to have the skills and knowledge to develop and implement changes to success. In order to get there, understanding necessities and implementing changes with creativity are essential tools to get there. So, I have to do the following: 1. to understand how change works; 2. to develop and implement a systematic plan for effectively implementing change which focuses primarily on strengthening change competencies in organizational leaders; 3. to understand the several ways to see organizations so that organizational, managerial and personal development interventions can be effectively developed; and 4. to develop the ability to analyze, diagnose, develop strategic interventions and implementation approaches to organizational problems.

Highlights

Pictures coming from many artifacts that contributed to my implementing change study

What is it for?

Leadership involves working with others in order to collaboratively shape the vision and strategy for change, as well as being capable for facilitating the change process (Leadership & Learning Plan – LLP, p. 20)

Reflection Paper:

Reflection Paper 3D – Final Review 7.9.18

Reflection Paper & Competency-Rubric Evaluation

Santos 3D – combined rubrics

See the following artifact(s) as listed on my Reflection Paper, Chapter III, CHANGE MANAGEMENT IN ACTION:

A: 1. SPEI College & ISPG (Superior Institute of Post Graduation): Scholar report, certificate and transcript

I took a Specialization in Finance degree.

Among the many classes taken, one of them discussed “administration and organization.”

Specialization in Finance dcts

B: 1. SPEI College & ISPG (Superior Institute of Post Graduation): Scholar report, certificate and transcript

I took an MBA Executive.

This course was offered with the goal to improve the leaders and manager’s knowledge and skills.

Among the many classes taken, one of them discussed “approaching and solving problems.”

MBA Executive dcts

C: Citibank in Brazil

I worked for Citibank in Brazil. I was the south region vice-president for the bank where I lead 11 branches.

As MIS (Management Information System), I developed and implemented a system that helped the bank to segment its potential customers. This program was called: Distribution strategy.

I also prepared and presented a report including a suggestion for changes to be implemented in the Citibank South region branches.

C.1: Citibank newsletter: Espaço Reservado – Ano V – No. 5

Citibank – Distribution Strategy

C.2: Copy of my presentation

Citibank-Sales Meeting Part 1

Citibank-Sales Meeting Part 2

Citibank-Sales Meeting Part 3

C.3: Management control reports/folder by branches

Citibank – examples of MIS reports

D: As CEO for Montalve Monte Alegre Veiculos, a Volkswagen car dealership

As CEO for Montalve Monte Alegre Veiculos, a Volkswagen car dealership located in Telemaco Borba, Parana, Brazil, I was not only assigned to promote a re-engineering for the company but to be the best car dealership in the state.

I assumed full responsibility for redesigning the organization as well as to elaborate a growth plan.

D: 1. Letter to Citizenship and Immigration Canada describing my duties as President of the company

Montalve – letter of recommendation

D: 2. Management control reports by departments (new and used vehicles, parts and services)

Montalve – example of MIS reports

D: 3. Copy of several meetings and statements illustrating the change process and strategies

Montalve – meeting 1

Montalve – meeting 2

Montalve – meeting 3

E: LEAD 756: Organizational Development & Change - course syllabi and course assignment

I took the class LEAD 756: Advanced Studies in Organizational Development and Change at Andrews University.

This course improved my knowledge of how to develop a mindset about organization development and change.

Lead 756-ODC-Syllabus

LEAD 756-ODC-Project Report

F: 1. York University registration process.

At York University, I completed a two-year program in the summer of 2015. The Canada government offers this course to all qualified newcomers professionals to the country.

These are the documentation that allowed me to begin the course.

York University docs

F: 2. ADMS 4460: Organizational Development

I took the course AP/ADMS 4460: Organizational Development at York University, Toronto, Canada.

This course investigated, examined and proposed critiques on the diagnosis of problems, and the design and implementation of programs for employee and organizational development.

Emphasis was placed on the integration of theoretical and experiential knowledge, and the development of intervention skills as ways of understanding and responding to change in organizations.

F: 2. ADMS 4460: Organizational Development – Course outline

ADMS 4460-OD-Course Outline

F: 3. ADMS 4460: OD – Individual Assignment

ADMS 4460-Individual assignment

F: 4. ADMS 4460: OD – Final Paper

ADMS 4460-OD-Final Paper

F: 5. ADMS 4460: OD – Course shared pdf’s

Morgan-Images of Organizations

Morgan-Which came first, the organization or the culture

Morgan-The Enterprise is a Totally Integrated living System

Morgan-Organizations as Political Systems

Morgan-Organizations as Instruments of Domination

Morgan-Organization as Psychic Prisons

Morgan-Organization as Machines

Morgan-Organization as Flux and Transformation

Morgan-Complex Adaptive Systems

F: 6. York University – Certificate

York University Certificate

F: 7. Course celebration (see my name under BUSINESS)

YORK – Celebrate Success 2015 Prg

Picture: I am in the first row, the third person from right to left.

G: Workshops to Diniz & Diniz (Brazil) on Leadership, Emotional Inteligence and OD (Management Skills)

On August 2015, in my trip to Brazil, I had the opportunity to contribute as a consultant with two workshops for Diniz & Diniz, an accounting office, in its process of implement and development changes.

I prepared and presented the following topics: 1. Inteligencia emocional: Como suas emoções influenciam sua vida no trabalho e em casa (Emotional Intelligence: How your emotions influence your life at home and work), and 2. Como ser um líder de Sucesso (How to be a successful leader). IN PORTUGUESE.

G: 1. Flyer invitation to participate in the workshops (in Portuguese)

G: 2. Email sent to all participants

Email to all Diniz participants

G: 3. PowerPoint Presentation(PPT) for EI: How your emotions influence your life at work, and at home (Inteligência Emocional: Como suas emoções influenciam sua vida no trabalho e em casa)